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Frequently Asked Questions
This Agreement was last modified on 18th february 2016
Shipping Information
What Shipping Methods Are Available?
Our average shipping time within the East Malaysia is 3-5 business days, West Malaysia is 4-8 days. All orders RM100 and over within the east Malaysia will receive free shipping. For orders under RM100, the shipping cost is RM8.00. We ship orders via Pos Laju, Pgeon or J & T express.
Do we accept COD or On Demand Delivery
COD only available for in store pick up at F-3-9, The Latitude, Dataran C180, Cheras, Selangor. As for on demand delivery in only applicable for Klang Valley area by lalamove/Grab, the delivery cost is bear by buyer.
How Do I Track My Order?
All tracking information is sent via email when your package has shipped and can check at https://markedtoys.aftership.com/. If you are unable to find this email, please contact us at hello@markedtoys.com, and we are happy to send your tracking over!
How Do I Place an Order?
Choose your favourites action figure toys from https://www.markedtoys.com/shop/. Add to cart and click checkout. You will need to fill in your delivery address details and select payment method to purchase. After we received your order, we will proceed with pick, pack delivery within 1-2 business day.
What payment methods are available ?
We accept FPX direct debit, credit card payment and grab pay.
Do I Need an Account to Place an Order?
You can check out without register an account. but we are recommend you to register an account for track your order in the future.
Return & Return
If you receive the defect goods, please contact with +601156435886, we will arrange a return/refund. Any goods sold will be able refund within 7 days and the return fees is bear by buyers.
Any return goods must be in good condition and intact. If the goods subject to any damage or defect, we have the right to not to refund or partial refund.
